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At MobiliAid, we respect and protect your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1.Information We Collect
- Personal details such as name, address, phone number, and email.
- NDIS participant details including NDIS number and plan type (only when
required for purchases).
- Payment information (processed securely via trusted third-party providers; we
do not store card details).
- Order and delivery information.
2. How We Use Your Information
- To process and fulfil your orders.
- To provide invoices, quotes, or claims under the NDIS.
- To communicate with you regarding purchases, returns, or enquiries.
- To improve our website and services.
3. Sharing Your Information
We only share your information when necessary, such as:
- With couriers and delivery providers.
- With NDIS plan managers or the NDIA (if applicable to your order).
- With our secure payment processors.
We never sell or rent your personal information to third parties.
4. Data Security
We use SSL encryption and secure systems to protect your personal data.
5. Access & Correction
You may request access to your personal information or ask us to correct it at any
time by contacting us.
6. Contact Us
If you have any privacy concerns, please click here to email us.
